Privacy Policy

This Privacy Policy applies between you, the User of this Website, and Yochana IT Solutions Inc., the owner and provider of this Website. Yochana IT Solutions Inc. places a high priority on the privacy of your information. This Privacy Policy pertains to the use of any and all Data collected by us or provided by you in connection with your use of the Website.

This Privacy Policy should be read alongside, and in conjunction with, our Terms and Conditions, available at: www.yochana.com.

Definitions and Interpretation

In this Privacy Policy, the following definitions are used:

• Data: Refers to all information submitted to Yochana IT Solutions Inc. via the Website. This definition encompasses, where applicable, the definitions provided in Data Protection Laws.

• Data Protection Laws: Encompasses any relevant laws governing the processing of personal Data, including but not limited to the GDPR, as well as any national implementing and supplementary laws, regulations, and secondary legislation.

• GDPR: General Data Protection Regulation.

• Yochana IT Solutions Inc.: Refers to Yochana IT Solutions Inc., a company incorporated in MI, USA, with a registered address at 23000 Commerce Drive, Farmington Hills, MI, 48335.

• User or you: Signifies any third party accessing the Website who is neither (i) employed by Yochana IT Solutions Inc. and acting within their employment capacity nor (ii) engaged as a consultant or in a service provider role to Yochana IT Solutions Inc., accessing the Website in connection with the provision of such services.

• Website: Denotes the current website you are using, www.yochana.com, including any sub-domains, unless expressly excluded by their own terms and conditions.

In this Privacy Policy, unless the context requires otherwise:

• The singular includes the plural, and vice versa.

• References to sub-clauses, clauses, schedules, or appendices are to sub-clauses, clauses, schedules, or appendices within this Privacy Policy.

• A reference to a person includes firms, companies, government entities, trusts, and partnerships.

• “Including” implies “including without limitation.”

• Reference to any statutory provision encompasses any modification or amendment to it.

• The headings and sub-headings are not integral parts of this Privacy Policy.

Scope of this Privacy Policy

This Privacy Policy applies exclusively to the actions of Yochana IT Solutions Inc. and Users concerning this Website. It does not extend to any websites accessible from this Website, including, but not limited to, any links provided to social media websites.

For the purposes of Data Protection Laws, Yochana IT Solutions Inc. is the “data controller.” This means that Yochana IT Solutions Inc. determines the purposes and manner in which your Data is processed.

Data Collected

We may collect the following Data, including personal Data, from you:

• Name

• Date of birth

• Gender

• Job title

• Profession

• Contact Information such as email addresses and telephone numbers

• Demographic information such as postcode, preferences, and interests

All data collection will adhere to this Privacy Policy.

How We Collect Data

We collect Data in the following ways:

1. Data Given to Us by You:

Yochana IT Solutions Inc. will collect your Data through various means, including:

• When you contact us through the Website, by telephone, post, email, or other means.

• When you register with us and establish an account to receive our products/services.

• When you opt to receive marketing communications from us.

All such data collection will conform to this Privacy Policy.

2. Data Collected Automatically:

When you access the Website, we automatically collect Data, including:

• Information about your visit to the Website, which helps us enhance Website content and navigation. This information comprises your IP address, access dates and times, frequency of access, and your interactions with Website content.

Our Use of Data

Any or all of the Data mentioned above may be necessary for us to provide you with the best possible service and experience when using our Website. Specifically, Data may be utilized for the following purposes:

• Internal record keeping.

We may use your Data for these purposes if we deem it necessary to fulfill our legitimate interests. If you have objections, you have the right to object in specific circumstances (see the section titled “Your rights” below).

When you register with us and create an account to receive our services, the legal basis for this processing is the performance of a contract between you and us, and/or taking steps, at your request, to enter into such a contract.

Who We Share Data With

We may share your Data with the following groups for these reasons:

• Relevant authorities: To facilitate users in obtaining their benefits from Yochana IT Solutions Inc.

All sharing will comply with this Privacy Policy.

Keeping Data Secure

We employ technical and organizational measures to protect your Data, including:

• Controlled access to your account through a unique username and password.

• Secure storage of your Data on our servers.

• Certification to Firewall standards, which helps manage and secure your Data.

Our technical and organizational measures include procedures for addressing suspected data breaches. If you suspect misuse, loss, or unauthorized access to your Data, please notify us immediately by contacting us at this email address: anusha@yochana.com.

For detailed information on protecting your information, computers, and devices against online threats such as fraud, identity theft, and viruses, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data Retention

Unless longer retention is required or permitted by law, we will retain your Data on our systems only for the duration necessary to fulfill the purposes outlined in this Privacy Policy or until you request Data deletion.

Even if we delete your Data, it may persist on backup or archival media for legal, tax, or regulatory purposes.

Your Rights

You possess the following rights in relation to your Data:

• Right to access: You can request (i) copies of the information we hold about you or (ii) modification, updating, or deletion of such information. We won’t charge you for access unless your request is “manifestly unfounded or excessive.” We may refuse your request where legally permitted and will provide reasons for refusal.

• Right to correct: You can request rectification of your Data if it is inaccurate or incomplete.

• Right to erase: You can request the deletion or removal of your Data from our systems.

• Right to restrict our use of your Data: You can “block” us from using your Data or limit how we use it.

• Right to data portability: You can request that we move, copy, or transfer your Data.

• Right to object: You can object to our use of your Data, including situations where we use it for our legitimate interests.

For inquiries, exercising your rights as described above, or withdrawing your consent to Data processing (where consent is our legal basis), please contact us at this email address: anusha@yochana.com.

If you are dissatisfied with how we handle your Data-related complaint, you may refer it to the relevant data protection authority.

It is crucial that the Data we hold about you is accurate and current. Please keep us informed of any